Feeling Stuck and Ready for Change

Nancy Falco spent much of her twenties working in hospitality. Although reliable, the job left her feeling unfulfilled. For a long time, she believed it was the only path available to her. That changed when she discovered ITOL Recruit’s Project Management Job Programme.

With no prior knowledge of the field, Nancy took a leap and enrolled in the course. What followed was a complete transformation.

From Zero Knowledge to Five Certifications

With strong determination and structured support, Nancy completed the full programme and passed all five of her project management exams on the first attempt.

Her tutor, Ryan, played a key role in this achievement. He provided detailed notes, mock tests and answered all her questions quickly. This consistent guidance helped Nancy stay confident and prepared throughout her learning journey.

Navigating the Job Market with Expert Help

Once certified, Nancy moved into the recruitment phase. Like many career changers, she was unsure how to market herself in a new field. That is where Roxanne, her recruitment advisor, came in.

Roxanne helped Nancy:

• Build a strong, targeted CV
• Optimise her LinkedIn profile
• Prepare for interviews with mock questions and feedback
• Build confidence through one-on-one sessions

This support helped Nancy overcome interview anxiety and perform at her best when it mattered.

Now Thriving in a New Role

Today, Nancy works as an Operations Coordinator for a charity, a role that aligns with her values and career goals. She describes the experience as life-changing and now feels empowered in her work and future direction.

Nancy’s Advice to Others

Nancy now actively recommends ITOL Recruit to friends, family and even strangers. For her, the combination of flexible learning, expert teaching and personalised recruitment support was the key to turning things around.

Ready to leave unfulfilling work behind?

Explore our Project Management Job Programme and start building a career you care about.