Upskilling While Working

Jayachandra, known as Jay, was working as an associate at Amazon when he made the decision to invest in his future. He enrolled in ITOL Recruit’s IT Technician Job Programme, choosing to upskill while continuing to work full time.

The flexibility of the programme allowed him to balance learning and work commitments with ease. Online webinars, accessible content and a structured learning pathway made it possible to progress without disrupting his schedule.

Expert Tutor Support

A key part of Jay’s experience was the support of his tutor, Jerry. Known for his clear explanations and kind approach, Jerry helped simplify complex topics and brought real-world relevance to every session.

Whenever Jay had doubts or needed clarification, Jerry responded quickly, using follow-up calls and emails to keep Jay on track and motivated.

This support played a central role in Jay passing his CompTIA A+ Core 1 exam. He is now preparing for Core 2 and well on his way to earning a globally recognised certification.

Guidance Beyond the Classroom

Jay also highlighted the support he received from other members of the ITOL Recruit team. Barbara, the exam administrator, ensured a smooth booking process and kept Jay informed of every step. Shailee, his recruitment adviser, helped him refine his CV, polish his LinkedIn profile and prepare for the next stage of his career.

This joined-up support created a seamless experience from learning to job readiness.

A Positive Recommendation

Jay describes the entire journey with ITOL Recruit as a positive and transformative experience. He strongly recommends the programme to anyone looking to retrain or upskill in IT.

For Jay, the combination of expert teaching, flexible study options and personalised career support made all the difference.

Want to start your IT career with confidence?
Explore our IT Technician Job Programme and begin your journey today.