Michael Coleman transitioned from a telecommunications service delivery engineer to a successful IT Support Manager, showcasing the impact of structured learning and dedicated support. In November 2023, he enrolled in ITOL’s Cyber Security Job Programme, aiming to pivot into a more fulfilling and in-demand field.

Embracing Structured Learning for Career Advancement

Michael’s commitment to his studies led him to achieve key certifications, including:​

• CompTIA A+ (1101 & 1102)
• CompTIA Network+
• CompTIA Security+
• CompTIA CySA+​

The programme’s flexible approach allowed him to balance learning with personal commitments, while the dedicated support from tutors and the recruitment team provided guidance every step of the way.

Navigating the Recruitment Journey

In March 2024, Michael began his recruitment journey with ITOL’s support. He received a comprehensive CV revision, LinkedIn profile update, and interview preparation assistance. Remarkably, within just eight weeks, he secured a full-time position as an IT Support Manager, starting on 1 July 2024

Empowering Others to Make the Leap

Michael highly recommends ITOL to anyone looking to make a career change. He found the programme accessible and transformative, and looking back, he would gladly go through it all over again.

Ready to take the next step?

Explore the same programme that helped Michael launch his new career
👉 Discover the Cyber Security Job Programme

Whether you’re just starting out or ready to make a career change, this programme provides everything you need to succeed.