From Retail to Project Management: Emma Jones’s Career Transformation

After transitioning from retail, Emma Jones became an Income Manager at Lambeth Council, thanks to ITOL’s Project Management Job Programme. Discover how structured learning and dedicated support can transform your career

Emma Jones transitioned from a sales assistant at Sainsbury’s to a successful Income Manager at Lambeth Council, showcasing the impact of structured learning and dedicated support. In September 2019, she enrolled in ITOL’s Project Management Job Programme, aiming to pivot into a more fulfilling and in-demand field.

Embracing Structured Learning for Career Advancement

Emma’s commitment to her studies led her to achieve key certifications, including:

PRINCE2® Foundation
AgilePM® Foundation
Change Management Foundation

The programme’s flexible approach allowed her to balance learning with personal commitments, while the dedicated support from tutors and the recruitment team provided guidance every step of the way.

Navigating the Recruitment Journey

In November 2020, Emma began her recruitment journey with ITOL’s support. She received a comprehensive CV revision, LinkedIn profile update, and interview preparation assistance. Remarkably, after her first interview for an Income Manager position at Lambeth Council, she received a job offer and started her new role shortly thereafter.

Empowering Others to Make the Leap

Emma highly recommends ITOL to anyone looking to make a career change. She found the programme accessible and transformative, and looking back, she would gladly go through it all over again.

Ready to take the next step?

Explore the same programme that helped Emma launch her new career
👉 Discover the Project Management Job Programme

Whether you’re just starting out or ready to make a career change, this programme provides everything you need to succeed.

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