Ahmed: From Customer Service to Project Management Leader

Ahmed moved from customer service to a London project management role with ITonlinelearning’s flexible Project Management Job Programme and hands-on support.

In this Day in the Life Story

Finding a New Challenge

Ahmed had spent years in customer service but felt drawn to a more challenging, growth-focused career. He wasn’t just looking for another course — he wanted a true pathway into project management that blended practical skills with respected qualifications.

By enrolling in ITonlinelearning’s Project Management Job Programme, Ahmed stepped into a structured, expertly supported journey that combined accredited learning with hands-on, industry-relevant experience.

Learning That Translates to Real Work

The programme’s blend of flexible study options, practical assignments, and responsive tutor support equipped Ahmed with both the confidence and capability to apply for project roles he had once seen as out of reach.

“I went from planning my studies to managing projects in the real world – and I couldn’t have done it without the support I received,” he shares.

A New Role, A New Lifestyle

Today, Ahmed has successfully transitioned into a dynamic project management role in London, trading desk-based routines for a career filled with variety, energy, and impact. Whether enjoying a rooftop lunch break or collaborating with diverse teams, Ahmed now shapes projects that truly make a difference.

Dream to Reality

Ahmed’s story shows how the right mix of structured training, practical application, and a supportive team can transform dreams of a project management career into real, achievable success.

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