From Amazon ISS to IT Skills: Hoi’s Career Development Story

Hoi Ching Bijou Chong, part of Amazon’s Inbound Surface Support (ISS) department, enrolled in an IT course through ITOL Recruit to expand her professional skills and open new career paths. Motivated by a desire for progression, she saw the programme as a way to invest in her future while continuing to work.

Starting Strong with a Clear Goal

Hoi Ching Bijou Chong, part of Amazon’s Inbound Surface Support (ISS) department, enrolled in an IT course through ITOL Recruit to expand her professional skills and open new career paths. Motivated by a desire for progression, she saw the programme as a way to invest in her future while continuing to work.

Easy Enrolment and Seamless Start

Hoi appreciated the simplicity of the online registration process. It was quick and fully digital, making it easy to get started without delays. Once she received her login details, she found the learning portal intuitive and easy to navigate.

Flexible Learning That Fits Around Work

One of the key benefits for Hoi was the flexibility of the course. The ability to access lessons and resources at any time meant she could study around her Amazon shifts and at her own pace.

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Consistent Tutor Support

Hoi received weekly support from her assigned tutor, who was always available to answer questions and provide motivation. This regular contact helped her stay on track and made the experience feel personal and encouraging.

Hands-On Practice That Built Confidence

She particularly enjoyed the lab exercises, which allowed her to apply what she was learning in a practical way. This hands-on element gave her a better understanding of IT concepts and made the course more engaging and effective.

Spreading the Word

Impressed by the quality of the programme, Hoi recommended ITOL Recruit to her Amazon colleagues and friends, highlighting its real-world value and flexible structure.

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