From Amazon to IT Support: Rheamay’s Career Choice Journey

Rheamay Cresswell, a Fulfilment Centre Associate at Amazon, discovered ITOL Recruit through the Amazon Career Choice programme. With a background in IT and a strong interest in returning to the field, she enrolled in the IT Support Specialist course to develop her skills and open new career opportunities.

A New Start Through Amazon Career Choice

Rheamay Cresswell, a Fulfilment Centre Associate at Amazon, discovered ITOL Recruit through the Amazon Career Choice programme. With a background in IT and a strong interest in returning to the field, she enrolled in the IT Support Specialist course to develop her skills and open new career opportunities.

Easy Enrolment and a User-Friendly Platform

Rheamay described the enrolment process as smooth and efficient, thanks to helpful guidance from Robert at ITOL Recruit. She found the online portal intuitive and well organised, which made it easy to access materials and track her progress.

Practical Lessons That Made an Impact

The course included hands-on lessons that resonated with Rheamay’s interests, such as:

Building a computer from scratch
Understanding how mobile phones and printers function
Core IT troubleshooting and hardware support

These modules reignited her enthusiasm for the IT field and gave her a stronger technical foundation.

Support That Never Let Up

Throughout her training, Rheamay felt consistently supported. Help was readily available, and she was reassured knowing that assistance was just a message away when needed.

Recruitment Support That Delivered Results

Rheamay worked with Chessie from the recruitment team, who helped:

Craft a professional CV
Optimise her LinkedIn profile
Guide her through the job application process

This personalised support gave her the tools to confidently begin applying for IT roles.

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Encouraging Others to Take the Leap

Impressed by the experience, Rheamay now actively recommends ITOL Recruit to her Amazon colleagues, friends and family. She sees it as a reliable path to gaining meaningful qualifications and advancing in a tech-focused career.

Want to use Amazon Career Choice to launch your IT career?

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