From Care Coordinator to Project Support Officer: James Hosie’s Career Transformation

While he found his work rewarding and was highly regarded by colleagues and patients, James aspired to explore new career opportunities and advance professionally. That’s where the Project Management Job Programme came in.

In this Day in the Life Story

James Hosie began his professional journey in a medical practice, initially working as a receptionist. His dedication and strong communication skills led to a promotion as a Care Coordinator, where he took on a more active role in supporting patients. While he found his work rewarding and was highly regarded by colleagues and patients, James aspired to explore new career opportunities and advance professionally.

Recognising that project management aligned well with his existing skills, James sought formal qualifications to establish himself in the field. After researching various training providers, he discovered ITOL’s Project Management Job Programme and enrolled in a structured programme covering PRINCE2® Foundation and Practitioner and Change Management Foundation.​

Applying New Skills in Real-World Scenarios

The combination of video tutorials, written materials, and hands-on scenarios allowed James to develop a strong understanding of project management principles. The project simulation course was particularly impactful, providing a controlled environment where he could apply his knowledge in practical settings. Excelling in this segment gave him the confidence to transition into a new field.​

With ITOL’s career support services, including CV enhancement and LinkedIn profile optimisation, James was able to present himself effectively to potential employers. After completing his qualifications, he began applying for project management roles, focusing on the healthcare sector to leverage his previous NHS experience.​

His efforts soon paid off, as he secured a position as a Project Support Officer within the NHS. In this role, he gained experience managing project documentation, creating presentations, and assisting decision-making processes. Building on this success, James later transitioned into a contract role with the Midlands Health Partnership, where he continued applying his project management expertise.​

Empowering Others to Make the Leap

James credits ITOL with providing him the tools necessary for a successful career transition. The structured courses gave him both theoretical knowledge and practical skills that he could apply immediately in his new role. He found the career support services particularly beneficial, as they helped him refine his CV and LinkedIn profile, making him more attractive to employers.

James highly recommends ITOL to professionals looking to advance or switch careers, particularly those interested in project management. He believes the combination of structured coursework, practical applications, and career support played a crucial role in his successful transition and career growth.

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Whether you’re just starting out or ready to make a career change, this programme provides everything you need to succeed.

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